"I would rather call Smith Millwork, than anywhere else!! They have every answer I need either right then or get the answers for me immediately. Their products are above standards, and the customer service is out of this world. I even feel very comfortable calling on them to just have them explain something to me that isn’t even their job to do.
They always help me out no matter how big or small the job is.
I can always depend on them for great pricing or even price matching.
It is always great for me to order from you than anyone else as I am guaranteed to get what I am looking for and usually the very next day.
It is extremely rare for any of their products to come in damaged and if that were the case, they are on it immediately to have replacement.
Working with Mark at Smith Millwork is a pleasure! He is always so nice and willing to help me, and I recognize that and appreciate it more than he knows!! I thank you for the kindness you always extend and all your expertise."
Cindy Fahnestock
Cardinal Millwork
" I’d say Smith Millwork is one of the best suppliers we have. They don’t make a lot of mistakes. They also do what you say. We rely on that a lot. You keep quality products like us. Customers do realize that.
What more can you ask for?
Web Hatley
President - Queen City Lumber
"Smith Millwork and David Cox are doing a great job for us."
Scott Knight
Carl Ownby and Company
" Our experience with Smith Millworks has been outstanding, largely due to the exceptional service provided by their representative, David Cox. From the very beginning, David has been a consistent and diligent partner, demonstrating an unwavering commitment to both our business growth and client satisfaction. David’s approach to partnership is unparalleled. He goes above and beyond in understanding our business needs, offering insightful solutions that align with our objectives. His attention to detail and proactive attitude ensure that any potential issues are addressed promptly, allowing us to focus on our core operations without worry. One of David’s standout qualities is his consistency. He reliably delivers on his promises, maintaining a high standard of service regardless of the circumstances. This dependability has been a critical factor in building trust and fostering a strong, collaborative relationship.
Additionally, David’s diligence is evident in every interaction. He is always prepared, and thorough in his follow-ups, and consistently seeks ways to improve our processes and outcomes. His dedication to excellence has had a tangible impact on our business, enhancing our efficiency and effectiveness in serving our clients. Overall, Smith Millworks, with David Cox as a representative, has been a true partner in our success. His commitment to our growth and client care is commendable, and we look forward to continuing this successful collaboration. We highly recommend Smith Millworks and David Cox to any business seeking a reliable and dedicated partner."
Chad McCoige
Hardwood Specialties